Holiday Hours
We like to make things simple for our members—here's a handy list of all the days we're closed in 2019. Remember, even if our branches are closed, you can access your accounts anytime, anywhere, through our online or mobile banking services.
| Holiday | Date | Branches & Contact Centre Closed | Insurance Closed* |
| Family Day |
Mon, Feb. 18 |
Sat, Feb. 16 & Mon, Feb. 18 |
Mon, Feb. 18 |
| Good Friday | Fri, Apr 19 |
Fri, Apr 19 |
Fri, Apr 19 & Sun, Apr. 21 |
| Victoria Day | Mon, May 20 |
Sat, May 18 & Mon, May 20 |
Sat, May 18 & Mon, May 20 |
| Canada Day | Mon, Jul. 1 |
Mon, Jul. 1 |
Mon, Jul. 1 |
| B.C. Day | Mon, Aug. 5 |
Sat, Aug. 3 & Mon, Aug. 5 |
Sat, Aug. 3 & Mon, Aug. 5 |
| Labour Day | Mon, Sep. 2 |
Sat, Aug. 31 & Mon, Sep. 2 |
Sat, Aug. 31 & Mon, Sep. 2 |
| Thanksgiving Day | Mon, Oct. 14 |
Sat, Oct. 12 & Mon, Oct. 14 |
Sat, Oct. 12 & Mon, Oct. 14 |
| Remembrance Day | Mon, Nov. 11 |
Mon, Nov. 11 |
Mon, Nov. 11 |
| Christmas Eve | Tue, Dec. 24 |
Closed early at 3:00pm |
Closed early at 3:00pm |
| Christmas Day | Wed, Dec. 25 |
Wed, Dec. 25 |
Wed, Dec. 25 |
| Boxing Day | Thu, Dec. 26 | Thu, Dec. 26 |
Thu, Dec. 26 |
| New Year's Eve | Tue, Dec. 31 |
Closed early at 3:00pm |
Closed early at 3:00pm |
| New Year’s Day 2020 | Wed, Jan. 1 |
Wed, Jan. 1 |
Wed, Jan. 1 |
*Our Village Green Mall insurance office remains open all but 3 days - Easter Sunday, Christmas Day, and New Year's Day.
Have a question? Simply contact us and we'll provide you with the information you're looking for.
Online
Use our contact form to send us a message—we'll be sure to reply to you with the details you're looking for shortly.
In Person
If you're more comfortable coming in to see us, we'd be happy to chat with you about the questions you have.
By Phone
If you’d like to call us, here is a complete list of our branch and insurance office numbers.
