Valley First

Contact Us

Call us

1-888-597-8083

Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 4:00pm

In Person

Find a Branch and ATM or find an Insurance Office near you

Online

Reach out to us through our secure contact form

By Mail

Valley First Administration Office
3rd Floor, 184 Main Street,
Penticton, B.C. V2A 8G7

Phone: 250-490-2720

Lost or stolen Collabria Mastercard®

Available 24/7
1-855-341-4643
North America
1-647-252-9564
International Collect

Collabria Mastercard® Cardholder Support

Toll-free: 1-855-341-4643
Valley First Online Access: MyCardInfo
Enderby Online Access: MyCardInfo

Lost or stolen MemberCard®

1-866-419-8111
Available 24/7

Online Banking Support

Phone: 1-877-664-7111
Monday to Friday: 8:00am - 8:00pm
Saturday: 8:30am - 4:00pm
Email support

Specific Inquiries

Need to make an
insurance claim?

Access the contact information you need to make an emergency claim, a house claim, or an auto claim here.

Personal Insurance

Phone: Access directory & hours
Visit: Find a location

Business Insurance

Phone: 1-855-295-4099
Find a Business Insurance Expert

Qtrade

Phone: 604-605-4199
Toll-free: 1-877-787-2330
Monday to Friday: 5:30am - 5:00pm (PT)


First West Leasing

Phone: 604-539-7041
Monday to Friday: 8:30am - 4:30pm
Saturday: 9:00am - 4:00pm

Stay Connected

Financial Planning

Jay Christensen

Call: 250-212-2722

Email Jay


Business Insurance

Robbie Hoyte

Call: 250-306-4354

Email Robbie


Life Insurance

Nicole Sollitt

Call: 250-878-8179

Email Nicole