Valley First

Mobile Security

At Valley First we are committed to monitoring fraud trends within the financial services industry and to taking necessary steps to protect your personal information. Here are some handy tips for protecting your mobile phone from fraudulent activity.


Protecting Your Mobile Device

  • When purchasing a Smartphone, know the features of the device, including the default settings. Turn off features you aren't using to minimize risk.
  • Depending on the type of phone, the operating system may have encryption available. This can be used to protect your personal data in the case of loss or theft.
  • With the growth of the application market for mobile devices, you should look at the reviews of the developer/company who published the application.
  • Review and understand the permissions you are giving when you download applications.
  • Passcode protect your mobile device. This is the first layer of physical security to protect the contents of the device. It's also a good idea to enable the screen lock feature after a few minutes of inactivity.
  • Obtain malware protection for your mobile device. Look for applications that specialize in antivirus or file integrity that helps protect your device from rogue applications and malware.
  • Be aware of applications that enable Geo-location. The application will track your location anywhere. This application can be used for marketing, but can also be used by malicious actors raising concerns of assisting a possible stalker and/or burglaries.
  • It's not a good idea to "jailbreak" your phone to remove certain restrictions imposed by the device manufacturer or cell phone carrier. Doing this can increase your risk of exposing personal information to fraudsters.
  • Avoid allowing your device to connect to unknown wireless networks. These networks could be rogue access points that capture information passed between your device and a legitimate server.
  • If you decide to sell your device or trade it in, make sure you wipe the device (reset it to factory default) to avoid leaving personal data on the device.
  • Smartphones require updates to run applications and firmware. If you neglect running these updates, you increase your risk of having your device hacked or compromised.
  • Avoid clicking on or otherwise downloading software or links from unknown sources.
  • Use the same precautions on your mobile phone as you would on your computer when using the Internet.

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