WE'RE ALWAYS IMPROVING OUR DIGITAL EXPERIENCE

​​​We are continually trying, testing, learning and listening because meeting your needs matters most.

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​INTRODUCING A REFRESHED DIGITAL BANKING EXPERIENCE 



We've now updated the digital banking experience and later this fall you'll be able to experience an improved mobile app too. 


screenshot of new online banking dashboard as seen on a laptop

WHAT YOU CAN EXPECT

​All the same features and functionality plus the ability to link your investment and Valley First Mastercard accounts. It will look fresh and new with greater simplicity and ease of use. You’ll enjoy: 

  Improved navigation

  Enhanced display to minimize scrolling

  Modern look and feel

  Optimized display response for various devices

THE FUTURE LOOKS BRIGHT 


​As we continue to enhance our digital banking offering, we’ll look to involve you and get your feedback to help inform new future features and functionality. We already have some great things on the way including:  

  Expanded payment capabilities

 ​​​​ Added self-serve day-to-day banking features

LOGGING INTO THE REFRESHED EXPERIENCE 

Regardless of how you access the login page―whether by visiting our website or through your favorites bar―your login credentials remain the same.

The only difference will be the simplified pre-login page featuring a single Online Banking link for both Personal and Small Business account holders.

screenshot of online banking login page highlighting the new login link at the top of the list
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​Have questions about the new digital banking experience?​

Contact our Member Advice Centre at 1-888-597-8083 and an advisor will be happy to help. 

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WE'RE HERE FOR YOU

Everything is easier with a little help.

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