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WE'RE UPDATING OUR FEES

 


Effective October 1, 2022 we are making changes to some of our product and service fees.


We are increasing our prices to better reflect the current market value so we can continue to provide you with top quality advice, services and market-leading products like the Simply Free Account® with free Interac e-Transfer®.

We recognize these changes will impact some more than others. We offer alternatives that can help to reduce or remove some transaction fees. To ensure the products and services you are currently using are still meeting your needs, we encourage you to book a review with a financial advisor.

To book an appointment or discuss these changes with one of our advisors, please call 1-888-597-8083.

See how these changes may impact you:


You will continue to receive free day-to-day banking with our Simply Free Account®, which includes free, unlimited Interac e-Transfer®. To see what fees are changing, view the list below.


Fee type

Current fee / New fee
Unlimited Interac e-Transfer® FREE
Unlimited debit card transactions FREE
Unlimited withdrawals FREE
Unlimited bill payments FREE
Unlimited pre-authorized payments and deposits FREE
Unlimited cheque clearing FREE
In-branch withdrawal FREE
In-branch transfer out FREE
ATM Exchange® Network withdrawal FREE
ATM Interac® withdrawal $2.00 / $2.50
ATM US Cirrus® withdrawal $3.00 / $5.00
ATM International Cirrus® withdrawal $3.00 / $5.00
Paper statements $2.00 / $2.25
Office cheque $8.00 / $10.00
U.S. dollar draft $8.00USD / $10.00USD
Foreign currency draft $8.00 / $10.00
Outgoing Canadian wire transfer $25.00 / $30.00
Outgoing International wire transfer $25.00 / $30.00
Outgoing U.S. dollar wire transfer $25.00USD / $30.00USD
Charge back $6.00 / $8.00
Returned item $45.00 / $48.00


Please note that some of our chequing account fees include transactions listed below. Please review your account to see if it includes these transactions (this could be an unlimited number or a limited number). If it is limited, the below fees will only apply once you have reached that limit. We encourage you to review your chequing account details on our website or with an advisor.


Fee type

Current fee / New fee
Cheque clearings $1.00 / $1.25
Point of sale purchase $1.00 / $1.25
In-branch withdrawal $1.00 / $1.25
In-branch transfer out $1.00 / $1.25
Pre-authorized debit $1.00 / $1.25
ATM Exchange® Network withdrawal $1.00 / $1.25
ATM Interac® withdrawal $2.00 / $2.50
ATM US Cirrus® withdrawal $3.00 / $5.00
ATM International Cirrus® withdrawal $3.00 / $5.00
Paper statements $2.00 / $2.25
Office cheque $8.00 / $10.00
U.S. dollar draft $8.00USD / $10.00USD
Foreign currency draft $8.00 / $10.00
Outgoing Canadian wire transfer $25.00 / $30.00
Outgoing International wire transfer $25.00 / $30.00
Outgoing U.S. dollar wire transfer $25.00USD / $30.00USD
Charge back $6.00 / $8.00
Returned item $45.00 / $48.00

Please note that some of our savings account fees include transactions listed below. Please review your account to see the number of transactions that are included. The below fees will only apply once you have reached that limit. We encourage you to review your account details on our website or with an advisor.

Transaction fees applicable to our High Interest Savings Account are not changing and can be referenced here.



Fee type

Current fee / New fee
Cheque clearings $1.00 / $1.25
Point of sale purchase $1.00 / $1.25
In-branch withdrawal $1.00 / $1.25
In-branch transfer out $1.00 / $1.25
Pre-authorized debit $1.00 / $1.25
Electronic utility bill payment $1.00 / $1.25
ATM Exchange® Network withdrawal $1.00 / $1.25
ATM Interac® withdrawal $2.00 / $2.50
ATM US Cirrus® withdrawal $3.00 / $5.00
ATM International Cirrus® withdrawal $3.00 / $5.00
Paper statements $2.00 / $2.25
Office cheque $8.00 / $10.00
U.S. dollar draft $8.00USD / $10.00USD
Foreign currency draft $8.00 / $10.00
Outgoing Canadian wire transfer $25.00 / $30.00
Outgoing International wire transfer $25.00 / $30.00
Outgoing U.S. dollar wire transfer $25.00USD / $30.00USD
Charge back $6.00 / $8.00
Returned item $45.00 / $48.00

RRSP/ RRIF/ TFSA

Current fee / New fee
Full or partial transfer of registered plan $50.00 / $100.00

Overdraft Protection

Current fee / New fee
Monthly fee $2.00 / $3.00
Interest rate 18% / 21%

 


Please note that some of the deposit box sizes shown below may not be available at all locations. Deposit box rental price is per year and excludes taxes.

Safety Deposit Box Size

Current fee / New fee
1.5" x 4.5" $40.00 / $60.00
1.5" x 5" $40.00 / $60.00
2" x 5" $55.00 / $90.00
2.5" x 5" $60.00 / $90.00
3" x 5" $55.00 / $105.00
3.25" x 5" $60.00 / $105.00
3.75" x 5" $70.00 / $105.00
4" x 5" $85.00 / $105.00
5" x 5" $85.00 / $127.50
2.5" x 10" $85.00 / $127.50
3" x 10" $85.00 / $142.50
5" x 10" $150.00 / $225.00
10" x 10" $250.00 / $375.00


How you can save on fees


You can minimize the fees associated with some transactions by using online banking and mobile app services, available on all of our personal accounts.

  • Switch from paper to free electronic statements. You can update your statement preference through online banking, by contacting our Member Advice Centre at 1-888-597-8083 or visiting a branch. The printable electronic statements offer a seven-year history of your banking and are available in online banking more quickly than those sent through regular mail.
  • Online banking bill payments are free with our Simply Free Account®. To save on fees, avoid making bill payments from your savings account.
  • Consider sending an Interac e-Transfer® instead of purchasing an office cheque / draft, or sending a wire transfer if using Canadian currency. Interac e-Transfer® is both free and unlimited with our Simply Free Account®.

To avoid network fees and surcharges that may be charged at some ATMs, conduct your transaction at a Valley First or Enderby & District Financial ATM, or be sure to look for the Exchange® ATMs in Canada. You can easily locate these ding free® ATMs using the Exchange App or https://www.theexchangenetwork.ca/.