As COVID-19 continues to impact business operations and create challenging economic circumstances, we’re here to support you whether it’s with expanded relief measures, digital banking solutions and expert financial advice.
We’re open and here for you. Our branches use COVID-19 safety measures to help protect you and our employees, if you need to see us in person. During this time, we ask that you consider doing your day-to-day banking from home through digital banking, as we all continue to do our part to prevent the spread of COVID-19.
Our ATMs remain accessible 24 hours a day, seven days a week. Remember, you can use any ATM on the Exchange network, free of charge – this includes ATMs of most other credit unions, HSBC and others.
The evolving COVID-19 situation continues to produce financial challenges our members. If you find yourself in a situation where you're struggling financially, please talk to us. Our team of expert advisors are here to help you find solutions.
We’re here to support our many local business and commercial members through unexpected COVID-19-related difficulties. If your business has suffered adverse economic effects because of COVID-19, talk to us.
Our top priority has always been the health and well-being of our members, employees and communities and we’ll continue to provide the essential banking services you need and the expert financial advice you rely on through these times of uncertainty.
First West Foundation, the philanthropic partner of First West Credit Union recently launched a rapid deployment Community Response Fund granting $124,320 to charitable organizations impacted by the pandemic. The Fund supported charities focused on food security and basic needs for youth, families and seniors in communities Valley First serves.
We believe in the power of partnership and work closely with Food Banks B.C. and other charitable partners to get them the support they need to continue their missions of addressing food security and basic needs for our communities most vulnerable populations.