REFERRAL PERKS®
Earn $100* for you and your friend for every successful referral.
A new online experience is on its way
You’ve told us you want better digital banking tools, so we’re investing in technology that brings together local expertise and global best practices, giving you tools that support your financial well-being and enhance your cooperative banking experience.
Let’s make sure we can reach you
For a smooth transition to our new platforms, we’ll need your current email and cell phone number. Choose one of two options below to verify and update these details.
Update your details yourself
- Log in to the desktop version of online banking (not the mobile app)
- Click on Profile & Settings to open the side menu
- Click on Change Contact Information
- Verify that your current cell phone number and email address are correctly entered in the designated fields
*Important note: Please ensure your cell number is in the ‘Cell Phone’ field as we will send you a one-time security code upon your first-time login to our new digital experiences. Only cell phone numbers entered in the ‘Cell Phone’ field can receive a one-time security code.
If updates are required:
- Use the New Contact Information form to make changes
- Click continue to complete the verification process
Let us update your details
Call our Member Advice CentreMonday to Friday: 8am - 8pm, Saturday: 8:30am - 4pm, Sunday: 11am - 3pm.
Chat live online with an advisor Monday to Friday: 9am – 5pm.
We’re here to support you
We’re committed to keeping you informed through this transition.
Check back often for more updates.
Meet with us
Speak to an advisor on the phone or at a branch.
We acknowledge that we have the privilege of doing business on the traditional and unceded territory of First Nations communities.
