​HOW TO GUIDES AND VIDEOS

Step-by-step guides and tutorials to help you bank from home with ease.

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DISCOVER MORE WAYS TO BANK WITH US

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Call our Member Advice Centre at 1-888-597-8083 to:

  • Set up access to online banking
  • Check your account balance
  • Transfer money & pay bills
  • Chat with a financial advisor
  • Start mortgage & loan applications
  • Manage your accounts

Sign up for online banking

  • Manage your accounts 24/7
  • Check your account balance
  • Pay bills
  • Transfer money between your accounts
  • Interac e-Transfer®

Get the mobile app

  • Check your account balance
  • Transfer money & pay bills
  • Interac e-Transfer®
  • Deposit cheques

Access our ATM network

  • Deposit cheques
  • Withdraw cash
  • Access full ding-free® ATM network
     

Step-by-step guides and tutorials to help you bank from home with ease

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PRINTABLE GUIDES LIBRARY

Step-by-step instructions to the most common transactions


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YOUR SECURITY IS OUR TOP PRIORITY

We are committed to safeguarding your personal and financial information.


How we're protecting you

Here are some of the things we're doing to protect you and to ensure your online & mobile banking experience is safe: 

  • Automatic session timeouts 
  • Temporarily disabling online account  
  • Data encryption 
  • Communication standards 


How you can protect yourself 

Here's what you can do to keep yourself secure while online and mobile banking: 

  • Protect your passwords 
  • Set up online account alerts 
  • Protect your desktop/mobile devices 
  • Safeguard your cheques ​ 


Our privacy policy

If you’d like more information on what we are doing to keep you safe and secure, view our privacy policy here.

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WE'RE HERE FOR YOU

Everything is easier with a little help.

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