Find a Branch / ATM

    ​HOW-TO LIBRARY

    Helping you bank from home with ease.

    Skip to main content


    DISCOVER MORE WAYS TO BANK WITH US​


    As we continue working to improve your online experience, we're also working to refresh our guides and tutorials to help you navigate Online Banking and our Mobile App. To answer your everyday banking questions, Finley, our digital assistant, is happy to help!

    telephone icon

    Call our Member Advice Centre at 1-888-597-8083 to:

    • Set up access to online banking
    • Check your account balance
    • Transfer money & pay bills
    • Chat with a financial advisor
    • Start mortgage & loan applications
    • Manage your accounts

    Sign up for online banking

    • Manage your accounts 24/7
    • Check your account balance
    • Pay bills
    • Transfer money between your accounts
    • Interac e-Transfer®
    LEARN MORE

    Get the mobile app

    • Check your account balance
    • Transfer money & pay bills
    • Interac e-Transfer®
    • Deposit cheques
    LEARN MORE

    Access our ATM network

    • Deposit cheques
    • Withdraw cash
    • Access full ding-free® ATM network
       
    FIND AN ATM CLOSE TO YOU

    Helping you bank from home with ease

    PDF icon

    PRINTABLE GUIDES LIBRARY

    Step-by-step instructions to the most common transactions


    ® All trademarks are the property of their respective owners.


    Skip to main content


    YOUR SECURITY IS OUR TOP PRIORITY

    We are committed to safeguarding your personal and financial information.


    How we're protecting you

    Here are some of the things we're doing to protect you and to ensure your online & mobile banking experience is safe: 

    • Automatic session timeouts 
    • Temporarily disabling online account  
    • Data encryption 
    • Communication standards 


    How you can protect yourself 

    Here's what you can do to keep yourself secure while online and mobile banking: 

    • Protect your passwords 
    • Set up online account alerts 
    • Protect your desktop/mobile devices 
    • Safeguard your cheques ​ 


    Our privacy policy

    If you’d like more information on what we are doing to keep you safe and secure, view our privacy policy here.

    Skip to main content

    WE'RE HERE FOR YOU

    Everything is easier with a little help.

    Skip to main content
    First West Credit Union